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I updated the Big Finish app and then had to delete and reinstall it because it thought it had deleted all the files but was still taking the same amount of disc space and adding on top when I redownloaded things. So, turns out the website advises you to log out first, ie let it delete all your downloaded files which yes it only allows you to have dled as long as you are logged in, so I reckon that was why.
I have redownloaded everything I was keeping then everything I had dled to listen to and it all fits again, but Alixion's picture is on the file named Fifteen Test Product, and every Purchased file is listed on the Purchased screen, even the ones that will not exist until 2029 (subscription to 10th Doctor audios achieved). And that is kind of nice in an upcoming attractions way but makes a lot of errors in July releases when it thinks you can download them but in fact you cannot.
Also once downloaded some files say the length of time they are but others say like '20 items' for what should be a single story. I have tried listening to one that is listed like that and it is in two minute ish pieces like the mp3 files, but with tiny gaps between playing them, and you can't use the back button on the watch to go before the start of the section. Hypothesis: some have dled as mp3 and some have dled as the other audiobook file like before. Messy. Not ideal.
But all my files appear to be there except the subscriber stuff like the website warns us, so, I guess they're making progress?
They also keep doing instructions for how to access your stuff on your phone without realising the fundamental problem is the menu will not scroll if the writing is too big for your screen. If you zoom out / hit the little A instead of the big A a bunch of times then the menu becomes useable again. But the complains are being answered with like 'click the arrow' when the arrow only appears on particularly large phones with tiny writing. Which hopefully they will figure out and fix or I may have to communicate.
Updates the user can notice are always tricky. But they have said many times they needed it to make the shop work so here we are.
I have redownloaded everything I was keeping then everything I had dled to listen to and it all fits again, but Alixion's picture is on the file named Fifteen Test Product, and every Purchased file is listed on the Purchased screen, even the ones that will not exist until 2029 (subscription to 10th Doctor audios achieved). And that is kind of nice in an upcoming attractions way but makes a lot of errors in July releases when it thinks you can download them but in fact you cannot.
Also once downloaded some files say the length of time they are but others say like '20 items' for what should be a single story. I have tried listening to one that is listed like that and it is in two minute ish pieces like the mp3 files, but with tiny gaps between playing them, and you can't use the back button on the watch to go before the start of the section. Hypothesis: some have dled as mp3 and some have dled as the other audiobook file like before. Messy. Not ideal.
But all my files appear to be there except the subscriber stuff like the website warns us, so, I guess they're making progress?
They also keep doing instructions for how to access your stuff on your phone without realising the fundamental problem is the menu will not scroll if the writing is too big for your screen. If you zoom out / hit the little A instead of the big A a bunch of times then the menu becomes useable again. But the complains are being answered with like 'click the arrow' when the arrow only appears on particularly large phones with tiny writing. Which hopefully they will figure out and fix or I may have to communicate.
Updates the user can notice are always tricky. But they have said many times they needed it to make the shop work so here we are.